FREQUENTLY ASKED QUESTIONS

What is In Common Rewards?

In Common Rewards is our customer loyalty program designed to reward you for starting your hair care journey with us! All members of our rewards program earn points every time they shop with us and whenever they engage with us. You will earn points for joining the program, placing your first order, subscribing to our newsletter, leaving a review, celebrating a birthday with us and following us on social media. Join for free and get 100 points just for signing up!

How do I earn points?

There are many different ways you can earn points with our In Common Rewards program.

Signing up: New customers who sign up for our program will start out with 100 points! If you have an existing account, we've already gifted your account with 100 points.

Purchases: Earn points every time you shop with us on incommonbeauty.com. Earn 1 point for every $1 spent on our website and earn and extra 50 points when you place your first order.

Birthday: Celebrate your BIG day with us and receive a gift of 50 points.

Reviews: Leave a product review on our website for 20 points.

Social Media: Follow us on Instagram or Like us on Facebook for 20 points and Follow us on Twitter for 10 points.

How do I redeem my points?

There are many different ways you can redeem your points! Use your points to redeem coupons in $5, $10, $25 and $50 increments. Redeem 50 points for a $5 off coupon, 100 points for a $100 off coupon, 250 points for a $25 off coupon and 500 points for a $50 off coupon.

Do my points ever expire?

Yes, your points will expire 12 months from the original date that they were earned. Make sure to spend your points within 12 months or else they will expire! You can easily check your rewards balance at any time in the In Common Rewards pop-up.

Questions? Text us at (310) 923-7997 or email us at [email protected]. We're here to help!